Accidents

If an accident occurs within your office suite, please notify our management office at 845-286-3586. The Management office will then notify the appropriate emergency services personnel.

Notify the police and/or ambulance if required.

Provide assistance to the injured party until emergency crew arrives.

Bomb Threat

In the event of a bomb threat, either through a telephone call or by other means, the following procedure should be followed:

• If a threat is received by phone, try to attract someone’s attention in the office discreetly and quietly while listening to the caller.
• Try to keep the caller talking as long as possible. Ask the person to repeat parts of the message.
• Remain calm.
• Write down the message and obtain as much relevant information as possible.
• Immediately after the call, notify the management team work order portal who will notify the Property Manager, all building staff, the local Police Department, and all the Tenants.
• The building staff will assist the local authorities in a full or partial evacuation.
• Building staff will maintain a close relationship at all times with the local authorities to ensure maximum protection of the building occupants.
• When the alert is over, the building office shall notify all Tenants. An explanation to the Tenant’s representative will be as complete as possible.

Bomb threats should always be taken seriously. Do not assume that a bomb threat is a prank call or that they are only made to the Management Office.  Anyone can receive a bomb threat and all building occupants should be prepared.

Telephone Bomb Threats

1. The person receiving the call should try to get as much information as possible from the caller and should WRITE OUT THE MESSAGE EXACTLY AS RECEIVED FROM THE CALLER.
2. LISTEN CAREFULLY.  You may be able to help authorities identify the caller, his location, or the location of the explosive by his comments, vocal characteristics and any background noise.
3. Keep the caller on the phone for as long as possible.  Ask the caller to repeat the message.
4. Obtain as much information from the caller as possible such as location of bomb, time of detonation, appearance of bomb, and callers’ reason for planting the bomb (please see the Bomb Threat Checklist).
5. Remind the caller that the building is occupied and that the bomb might cause the deaths of innocent people.
6. Once the caller has hung up, immediately contact the Management Office and provide the following information:
   1. Your name
   2. Your location (building and suite number)
   3. Your phone number
   4. Name of any other person who heard the threat
   5. Name of any employee threatened by the caller and his/her work location
   6. Time the bomb is to detonate if known
   7. Location and description of the bomb if known
   8. Any reason given for planting the bomb
   9. Any other information received from the bomb threat perpetrator
7. Complete the Bomb Threat Checklist and provide it to management personnel as soon as possible after the call was received.

Written Bomb Threats

Upon receipt of a written bomb threat:

1. Immediately notify the Management Office
2. Do not destroy the note
3. Do not let others handle the note
4. Turn the note over to building management or emergency personnel

Personal Receipt of Bomb Threats

When a bomb threat is directed to a specific individual, he/she should immediately search his/her own workstation or office for unidentifiable or suspicious items. Please remember the following:

• Look for anything out of the ordinary or out of place.
• Look high and low – not just at eye level.
• Methodically search from one end of your work area to the other.

Searching Your Suite for A Suspected Bomb

Once a telephone or written bomb threat has been reported to the Management Office, occupants should search their suites for any suspicious packages. Following are some search guidelines:

• Do not rely on random searches in logical places.
• Explosives are concealed most easily in areas that have the easiest access
• Be aware of out of the ordinary articles that are foreign to the area.
• The bomb is likely to be packaged in a common container such as a shoe box, cigar box, a book, a grocery bag, an athletic bag, and airline bag, a suitcase or briefcase.
• Anything that does not belong, such as a book in the restroom, should be considered a suspicious object.
• When searching individual rooms/offices, start at the outside walls and move towards the center of the room.

NOTE:  If a suspicious object is found, DO NOT TOUCH IT.  Report the finding immediately to your designated emergency personnel and to building management.

Civil Disturbance

Although riots and civil disturbances are rare, there is still a need for a planned course of action in the event a civil disturbance erupts.  Should a disturbance start outside the building, the Management Office will:

• Secure all building entrances.
• Notify the police.
• Notify the tenants.
• Prevent access to all suites.

In the event that a civil disturbance initiates inside the building:

• Make sure all occupants are in your office and lock your suite doors including the main entrance.  Assign a responsible individual to stand by the entrance door with a key allowing authorized personnel only to enter and leave.
• Immediately notify the Management Office and provide the following information:
  • Exact location of the disturbance, demonstrators and/or rioters
  • Approximate number of demonstrators or rioters
  • Your name, company name and call back number

Elevator Malfunction

See emergency procedure packet.

If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the emergency button within the cab will alert Building Management that the elevator is malfunctioning. The security officer will establish two-way communication with elevators occupants until help has arrived.

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.

Emergency Contacts

Management Office:

Property Manager:	Jeffrey Schon	718-417-1616 Ext. 216
Lead Engineer:	Norbert Ostaszewski	203-943-4989
Mechanic:	Alexis Margarin	347-835-3029
After-Hours Emergencies:		845-286-3586

Town of Harrison Emergency Service Telephone Listings:

Fire Department	911
Police Department	911
Ambulance	911
White Plains Hospital Center	914-681 0600

Evacuation

In the event of an emergency, it may become necessary to evacuate the office building.  All Floor Response Team personnel as well as general personnel should be completely familiar with the following evacuation procedures.

• Stairwell Locations and Points of Egress:
  • 500 Mamaroneck Avenue is equipped with six Fire Stairwells, which service the entire building from the roof to the ground floor. They are located in the core area and are identified as Stairwell A-B North side, C-D Center lobby, E-F South side or Stairwell B. Please familiarize yourself with the location of these stairwells.
  • In the event of an emergency, and evacuation is required through these stairwells, occupants should walk down the nearest stairway and exit the building either on the 2nd Floor or the 3rd floor.
• In an emergency situation, wait until management or designated Floor Response Team personnel indicated that it is safe and appropriate to evacuate the building.
• If you are directed to evacuate, closely follow the instructions of all Floor Response Team personnel including Floor Wardens, Elevator Monitors, Searchers and Stairwell Monitors.
• Do not exit via the elevators.
• Exit via stairwells only after a Stairwell Monitor has deemed it safe to do so.
• Familiarize yourself with the location of all stairwell exits; in the event a stairwell is blocked, proceed to an alternate stairwell.
• Use safe stairwell exit procedures including:
  • Remain calm and quiet
  • Remove high heeled shoes
  • Exit in a single file and keep to the right using hand rails
  • Move quickly, but do not run
  • Assist those who may have trouble on the stairs or who have been injured
  • Treat injuries on stairwell landings only and only when safe to do so

Evacuating the Injured

If you are alone with an injured person who is unable to leave the area unassisted, you may find that a “blanket drag” will provide you with the means to remove the person from the hazardous area. The drag can also be accomplished with a coat. If you are unable to carry the person, the “blanket drag” may be your only means of moving the person out of danger.

To get the person onto the blanket, turn the person on his/her side and roll the blanket up, lengthwise, so that when you roll them over to the other side, you can open the blanket. Grasp the corners nearest the head of the injured and pull the person out of the area.

Fire and Life Safety Safety

The safety of the occupants at 500 Mamaroneck Avenue is the number one priority of ownership and management. The building is equipped with the following systems to insure the safety of its occupants:

Fire Detection

• 500 Mamaroneck Avenue has a state-of-the-art Fire Detection System comprised of the following components:
• Smoke Detectors on each elevator lobby
• Duct detectors in return air plenums
• Manual pull stations on every floor
• Horns and strobe lights on every floor
• Water flow and tamper switch on sprinkler systems
• Elevator recall
• Fan shutdown
• Central station notifications
• Power Failure
• Emergency Lighting
• Standpipe Sprinkler System
• Emergency Lighting
• Strategically positioned on each floor in the building are emergency lights that allow Tenants to safely exit the building during a power failure.
• Standpipe Sprinkler System

500 Mamaroneck Avenue has a combination standpipe/sprinkler system. The building is fully sprinkler on every floor in combination with a standpipe system in stairwell.

This system is equipped with supervisory alarms consisting of both water flow switches and tamper switches. These alarms are connected to the building’s central fire alarm system and, if activated, will sound an alarm at the command center.

Emergency Lighting

Strategically positioned on each floor in the building are emergency lights that allow Tenants to safely exit the building during a power failure.

Standpipe Sprinkler System

500 Mamaroneck Avenue has a combination standpipe/sprinkler system. The building is fully sprinkler on every floor in combination with a standpipe system in stairwell.

This system is equipped with supervisory alarms consisting of both water flow switches and tamper switches. These alarms are connected to the building’s central fire alarm system and, if activated, will sound an alarm at the command center.

Flooding

If a flood or leak should occur, the Building Engineer should be notified immediately. While waiting for emergency personnel to respond, Tenants should safeguard and remove any valuable papers or documents from the affected area, and if possible, unplug electrical equipment in this affected area.

Emergency personnel will, upon arrival, isolate the source of water and proceed with the clean-up operation.

Homeland Security

500 Mamaroneck Avenue recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

• Department of Homeland Security
• Federal Emergency Management Association
• American Red Cross
• Center for Diseases Control and Prevention

Local media outlets will provide important information during an emergency situation.

Medical Emergency

In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:

Call Emergency Services at 911. Provide the Emergency Dispatcher with the following information:

• Your name
• Your Building’s name and address
• Your specific floor number, and the exact location of the emergency Any pertinent details of the accident or illness

Do not move the injured/ill person. Attempt to make them as comfortable as possible. If possible, send someone to meet the emergency unit upon its arrival in the lobby. Call the Management Office at 203-353-4028. Inform management that you have called 911 and briefly describe the nature of the emergency. The emergency unit will be with you shortly and will administer all necessary medical assistance. Determine, if possible:

• Name, address and age of injured/ill person
• The nature of the problem, as best you can surmise
• All known allergies and current medications taken by the individual A local doctor

The Management, Engineering and Security staff will do all we can to ensure the patient's comfort while awaiting the arrival of the medical rescue team. Although we assume no liability for our assistance, we strongly encourage Tenants and employees to become familiar with First Aid, as well as the contact information and protocol used to alert emergency services.

Pandemic Preparedness

What you need to know

An influenza (flu) pandemic is a worldwide outbreak of flu disease that occurs when a new type of influenza virus appears that people have not been exposed to before (or have not been exposed to in a long time). The pandemic virus can cause serious illness because people do not have immunity to the new virus. Pandemics are different from seasonal outbreaks of influenza that we see every year. Seasonal influenza is caused by influenza virus types to which people have already been exposed. Its impact on society is less severe than a pandemic, and influenza vaccines (flu shots and nasal-spray vaccine) are available to help prevent widespread illness from seasonal flu.

Influenza pandemics are different from many of the other major public health and health care threats facing our country and the world. A pandemic will last much longer than most flu outbreaks and may include "waves" of influenza activity that last 6-8 weeks separated by months. The number of health care workers and first responders able to work may be reduced. Public health officials will not know how severe a pandemic will be until it begins.

Importance and Benefits of Being Prepared

The effects of a pandemic can be lessened if you prepare ahead of time. Preparing for a disaster will help bring peace of mind and confidence to deal with a pandemic. When a pandemic starts, everyone around the world could be at risk. The United States has been working closely with other countries and the World Health Organization (WHO) to strengthen systems to detect outbreaks of influenza that might cause a pandemic.

A pandemic would touch every aspect of society, so every part of society must begin to prepare. All have roles in the event of a pandemic. Federal, state, tribal, and local governments are developing, improving, and testing their plans for an influenza pandemic. Businesses, schools, universities, and other faith-based and community organizations are also preparing plans.

As you begin your individual or family planning, you may want to review your state's planning efforts and those of your local public health and emergency preparedness officials. State plans and other planning information can be found at www.pandemicflu.gov/plan/checklists.html.

The Department of Health and Human Services (HHS) and other federal agencies are providing funding, advice, and other support to your state. The federal government will provide up-to-date information and guidance to the public if an influenza pandemic unfolds.

Pandemic Flu Resources

There are many publicly available resources in place to help communities, companies, and individuals plan for a possible pandemic flu outbreak. A few of the most useful sites are linked below:

Pandemicflu.gov
This is the official U.S. Government site for information on pandemic and avian influenza. The material on this site is organized by topic for easy reference.

Centers for Disease Control and Prevention (CDC)
The CDC Web site is another primary source of information on pandemic influenza. They also have a hotline - 1-800-CDC-INFO (1-800-232-4636) - that is available in English and Spanish, 24 hours a day, 7 days a week (TTY: 1-888-232-6348). Or, if you prefer, questions can be e-mailed to inquiry@cdc.gov.

Department of Homeland Security (DHS)
DHS is working on a “Business Planning Guide,” which will be posted on the DHS home page and on Pandemicflu.gov as soon as it is completed. Also, for business-specific questions, the DHS has created an e-mailbox - DHSPandemic@dhs.gov.

The resources above will provide a lot of information, but we also encourage you to:

• Listen to local and national radio
• Watch news reports on television
• Read your newspaper and other sources of printed and Web-based information
• Look for information on your local and state government Web sites
• Consider talking to your local health care providers and public health officials.

Severe Weather

Building management constantly monitors weather conditions on a daily basis. If a hurricane or tornado an alert is in effect, the following will be performed:

• All Tenants will be notified
• Building personnel will secure all equipment and material on the roof, building exterior and sidewalk, which could move and cause damage to the building occupants and the public.
• Depending on the severity of the storm, it may require a shutdown to some or all HVAC equipment for safety. Tenants will be notified accordingly.
• All glass doors in the Lobby will be locked.
• All Tenants will be requested to close their blinds or shades to limit their exposure to glass breakage, should it occur. Where possible, Tenants should temporarily relocate their workstations away from the windows.
• If any window should break, Tenants should close off area involved and notify property management at 845-286-3586 immediately.
• Tenants will be kept informed of weather status.

Toxic Hazards

If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed. Call 911. Provide the building’s address, your floor and phone number, and also what type of spill has occurred. Take appropriate action to contain the hazard; close doors behind you, and always follow all safety procedures when working with toxic materials.

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